24 Jul
Posted by Matt as journal
Guess I best get thngs underway!
I’m just going to continue to journal and maybe then start adding some premium content into tthe mix later.
I want some ads down the side and stuff and some kind of copy so I can start getting people into the kinds of services I want to offer here - social media, digital coaching, online marketing for small business in Auckland, new Zealand.
Things have been settling down nicely since I completed the work on my new project and I’m already feeling positive about it, and really enjoying having a bit more productive time freed up!
I actually gave my first presentation on online promotion in Auckland the other day and that was really positive. The benefits were never going to be direct but I feel already that they were worth it. And as it turns out I did get paid!
Unfortunately my health hasn’t been to hot and it’s no doubt an entrepreneirial thing going on. Colds, back aches, and headaches, I’m learning you really have to pace yourself! Because it’s so frustrating when you’re physically - or as a psychological result of physical symptoms unable to function at 100% but you’re bursting with ideas.
It’s one of the hardest things being an entrepreneur and not having the back up.
I can’t call in sick. I do it hard or I let down a client. Tough call.
Also I had another incident with quality control. It was a hard week but given that I bounced back I can reflect on the positives. Production for a job cost me more than the income on it and then to top it off the client was unhappy and refused to pay me in full! Ouch!
That hurt! So I was in a serious shitty. But ultimately, out of that, I just came down pareto style on it. And just said okay, I’m not taking these types of clients who want this type of job. Clients who want to pay the lowest price and expect the highest quality. Unfortunately that is going to be the service backlash as more workers become liberated by entrepreneurialism and freelance. There are certain customers and clients I just will not take now.
I think of the caricature of the grumpy shopkeeper - “Get outta my shop!” haha.
is that really customer service suicide? The point is there’s only so much time in a day! I am going to choose to serve the clients who I judge are going to receive the most value from my services and I think it may just be quite empowering that that’s a decision I’m leaving up to me.
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